NIMBLE will be validated by 4 industrial use cases:
Fragmentation in heterogeneous systems and information islands
In Whirlpool Europe srl’s use case, the flow of information from customer and field service back to the internal organisations is considered poor, leading to the following communication problems:
- Design knowledge about the product is not effectively transferred to customer service in order for field technicians to enhance their diagnostic and prognostic capabilities. This causes higher warranty cost (e.g. substituting the whole machine instead of a single component).
- Knowledge gained by the field technicians is not efficiently fed back to product development and manufacturing so that they find countermeasures in case of a recurrent defect.
- Manufacturing experience and quality findings are not effectively fed back to product development to recognize potential weaknesses of the product, nor is it fed forward to customer service in order to recognize potential failure causes and prepare in advance for their resolution.
- Knowledge generated by consumers such as blog or forum entries, is not sufficiently easily made available to customer service, product development and marketing to address consumer complaints in order to improve the current and the next generation of any given product.
Whirlpool’s use case focuses on field technicians carrying out maintenance services on white goods. The services are provided by third-party SMEs. The use case exemplifies the complex relationship between larger and smaller companies collaborating on a multi-sided platform. The NIMBLE platform will improve the flow of knowledge in both directions of the value chain, leading to faster innovation.
Growing pains of an expanding business and its logistics
Lindbäcks Bygg AB is Sweden’s leader in industrialised construction of apartment buildings. Lindbäck’s production is organized as a line, where wooden raw material is sequentially processed (mainly cutting) and assembled into modules. Each module represents one or more rooms and is fully prepared for on-site assembly, i.e. windows, doors, and interior are pre-installed in the factory. The modules are then transported to the location of the building for final assembly. The transport is organized via public roads, on trucks.
In order to satisfy the increasing demand for apartments in Sweden, Lindbäcks decided to extend its production capacity by building a new factory nearby the existing one. The new factory will have three times the capacity of the current one. The future challenges of Lindbäcks are as follows:
- The production output will almost quadruple (so will the need for transportation).
- Instead of one production plant, there will be two.
- Instead of one transport modality (truck) there will be two (truck and ship).
The planned use of the NIMBLE platform is expected to support the following activities: dynamically establishing new logistics chains, the monitoring of transport and on-site construction, relaying quality information of supplier’s products from the construction site back to base at Lindbäcks.
A major benefit will be the simplification of the data handling. Currently this is dominated by manual tasks. These do not scale up well with the quadrupling of the production output. The Lindbäck use case offers monitoring of product quality during transport and construction, in a multi-sided value network.
Successfully producing textiles in Europe and how to keep it that way
On a global scale, the EU27 are the the world’s 2nd largest exporter of clothing (25.9%) after China with 38%. In the highest value segment of the market, 7 of the 10 major textile and clothing industry groups are from EU countries, e.g. Louis Vuitton (FR), Hermès (FR), Prada (IT), Gucci (IT), Hugo Boss (DE), Armani (IT), Benetton (IT). The textile and clothing industry in the EU27 has a turnover of 179 billion Euro, 146.000 companies, of these 90% are SMEs, and 1,8 million workers (EURTX14).
If EU SMEs can maintain their advantages, textile and clothing will remain one of the most promising EU manufacturing sectors, and even achieve a high rate of re-shoring of production back to the EU.
The close relationship between fabric designers and clothing stylists aiming for more customized and/or exclusive fabrics already requires a high level of skills of the operators involved. In the future, the adoption of virtual prototyping tools will increase this tight collaboration. It will lead towards a fully virtual clothing design, greatly increasing the speed of the design and production process. Since fabrics are a semi-finished product, improvements are mostly focused on the surface properties like soil release, antibacterial and UV protection recently developed for example by Nanomaterial adoption and plasma finishing.
To maintain their current lead, EU textile manufacturers must abandon the traditional organization model, where each company of the value chain (weaving, spinning, finishing) works on a pure supplying model. In the present, fast evolving textile and clothing market, actions to answer unpredictable demand must be taken very quickly and require a high level of diffused collaboration. This is only possible with data sharing, standardization, trust, and privacy and confidentiality preservation.
The Piacenza use case offers monitoring of production via mobile devices and the collaboration between supply chain partners during design and development of high-end fabrics for the textile markets.
Trying to enter export markets and coping with national safety regulations
The furniture sector is characterised by its high percentage of SMEs and one of the limiting factors of SMEs is their weakness in moving from being local or national supplier to becoming an export company. The many different rules and regulations in different countries make it too hard to work out new supply chains and logistics for export. The ongoing financial and economic crisis still leads to many closures and these add to logistics and supply chain problems of otherwise healthy firms.
When it comes to exports, a manufacturer like Micuna, s.l. has to manage different manufacturing processes for essentially the same product, because country-specific regulations demand different production steps, different use of materials and subsequently, different logistics chains.
The furniture industry will benefit from the results of NIMBLE because it provides a collaboration environment for smartly managing supply chain issues as they arise in the daily business.
The Micuna use case offers smart adaptation of supply networks according to product variants, addresses the case of IoT-enabled products and includes opportunities for an improved circular economy.